Fostering Collaborative Communication
“Time and again they (Rockville) provide outstanding service while taking a proactive and innovative approach.”
— CEO International Broker
Our Approach
Providing value at every point along the way — redefining partnership
Understanding your needs and the needs of your clients are at the foundation of our business. No two claims are alike, each one presents a unique challenges, and requires nuanced strategies. We hire experienced claims professionals, often with legal degrees, to develop and execute winning resolution strategies. Using our experience and an understanding of claim trends, we focus on resolving claims and limiting risk for our clients.
“Many TPA’s have similar claims management systems and experienced staff. What sets Rockville apart is the internal culture we have fostered which places significant value on our people, turnover is minimal, providing continuity and consistency for our clients.”
Our Operating Principles
Reputation
Reputations take decades to build and moments to lose. As we expand and diversify, we will never lose sight of how we got here and remain steadfast in our commitment to excellence.
Innovation
Driven by innovation not automation, we never compromise on quality to achieve a result. Technology and data are tools to improve results and people are the key to execution.
Speed and Scale
Whether it is a new program, assumption of a portfolio, or an unexpected increase in volume, we have the bandwidth, experience, and flexibility to respond.
Transparency and Reliability
We can always be counted on to be the trusted front face of your company — representing your standards to your insureds.
Our Leadership
Each of our Leaders play an integral role in the final product we deliver to our clients. Their diverse backgrounds, accomplishments, and years of experience as well as significant management acumen, are reflected in the successful results we garner for our clients.
Edward Quinn Jr.
President and CEO
Edward Quinn III
Executive Vice President and COO
David Gomes
Senior Vice President
Rod Perry
Senior Vice President